Jenna's Socials (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit a contact or lead form, interact with our social media pages, or inquire about our services.
Our services include social media management, organic social media strategy, content creation, Reels, Meta advertising management, marketing consultations, and related services.
By using our website or submitting your information to us, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Contact information
Name
Email address
Phone number
Business name
Business website or social media profile
Business and marketing information
Your business type and marketing goals
Services you are interested in
Your marketing challenges and preferences
Information you provide when requesting a consultation or submitting a form
Website and usage information
When you visit our website, certain information may be collected automatically through website hosting services, cookies, analytics tools, or similar technologies. This may include your IP address, browser type, device information, pages visited, and general website usage data, depending on the tools enabled on our website.
3. How We Use Your Information
We may use your information to:
Respond to inquiries and requests for information.
Contact you about our social media and marketing services.
Schedule consultations and discuss potential projects.
Provide proposals, pricing information, and service recommendations.
Deliver services you purchase from us.
Process payments and manage client relationships, where applicable.
Improve our website, advertising, and marketing efforts.
Send business updates or promotional communications where permitted.
Maintain business records, protect our business, and comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information for money.
We may share information when reasonably necessary with service providers that help us operate our business, such as website hosting providers, email services, scheduling tools, payment processors, customer relationship management platforms, analytics providers, and advertising platforms.
For example, if you submit a lead form through Facebook or Instagram, Meta may process your information under its own privacy policies and terms.
We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transfer.
We do not authorize our service providers to use your information for purposes unrelated to the services they provide to us, subject to their applicable terms and legal obligations.
5. Meta, Facebook, and Instagram Lead Forms
We may advertise our services through Meta platforms, including Facebook and Instagram. If you submit a lead form or contact us through one of these platforms, we may receive information such as your name, email address, phone number, business information, and answers to questions you choose to complete.
We use this information to respond to your inquiry, understand your business needs, and follow up about our services.
Your use of Facebook or Instagram is also subject to the privacy policies and settings of those platforms.
6. Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, measure advertising performance, or improve our marketing.
The technologies used will depend on the features and integrations enabled on our website. You can manage cookies through your browser settings and, where available, through website consent controls. Disabling certain cookies may affect website functionality.
7. Data Retention and Security
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, and meet legal obligations.
We take reasonable measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.
You may contact us using the details below to make a privacy request. We may need to verify your identity before responding.
If you receive promotional emails from us, you may opt out using the unsubscribe instructions included in those emails. You may also ask us to stop sending promotional communications.
9. Third-Party Websites and Services
Our website or communications may link to third-party websites, social media platforms, scheduling services, or other tools. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.
10. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information online from children under 13 through our website. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal obligations. We will post the updated version on our website and revise the effective date above.
12. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, contact Jenna.